After making a reservation with Hostelsclub and being…

After making a reservation with Hostelsclub and being charged the reservation fee, my daughter arrived at the hotel in Paris (less than a week after making the reservation) only to find there was no room for her!

I have e-mailed Hostelsclub, but I have not received a reply or a refund. If this matter is resolved, I will amend this review, but to date we have only the innkeeper to thank for his assistance in helping our daughter find other accommodation. The fee from Hostelsclub was charged to her credit card and no room was reserved. My daughter had the printed reservation from Hostelsclub, which included everything but a confirmation number for the hotel. We have made reservations online before, and we have never had a problem until we used Hostelsclub. Needless to say we learned a lesson, and we will never use them again.

 

link: http://www.reviewcentre.com/review200572.html

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s